Between worlds. Bringing ideas to life.
I’m Michael Sylvia, a Project & Experience Manager based between Helsinki and New York City. I help people make sense of complex challenges and turn ideas into useful tools, services and stories.
My work connects business analysis, digital delivery and service design, with helping users at its heart. I’m currently studying Service Innovation and Design at Laurea University of Applied Sciences and building projects that bring those skills into practice.
I’m open to opportunities in product experience, customer enablement and creative digital projects, including content and UGC commissions.
Featured project
Story to Screen
Helping YouTube creators turn inspiration into a finished video.
I built an app that applies design thinking to content creation, guiding creators through developing an idea, planning a story, organizing production and reflecting on what they learn.
The project brings together my interests in helping users, designing practical workflows and creating digital tools.
Let’s work together
Need someone who can understand your users, improve a process or bring a digital idea to life? I’d welcome a conversation.
I’m interested in employment, freelance projects and content collaborations.
For work and collaboration, connect with me on LinkedIn and Backstage.
For stories and conversation, find me on YouTube and Instagram.